Privacy Policy

Last Updated: 01-01-2026

GBC Home Services Inc ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services. 

Contact Information: Name, Email address, Phone number, Mailing address.

Project Information: Property address, Project details and specifications, Budget and timeline preferences, Photos of project areas.

1.2 Information Automatically Collected: When you visit our website, we may automatically collect: IP address, Browser type and version, Device information, Pages visited and time spent, Referring website, Geographic location (general).

1.3 Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your website experience, analyze traffic, and improve our services. You can control cookie settings through your browser preferences. 

2. How We Use Your Information: 

We use your personal information for the following purposes: 

2.1 Service Delivery:  Providing estimates and quotes, Communicating about your project, Scheduling and project management, Completing contracted work, Processing payments. 

2.2 Communication:   Responding to inquiries, Sending project updates, Providing customer support, Sending appointment reminders.

2.3 Business Operations:  Improving our services, Website analytics and optimization, Internal record keeping, Legal and regulatory compliance.

3. How We Share Your Information: We do not sell your personal information. We may share your information in the following circumstances: 

3.1 Service Providers: We may share information with trusted third parties who assist us in operating our business, including: Payment processors Scheduling software providers Email service providers Website hosting services Professional advisors (accountants, lawyers) 

3.2 Subcontractors and Suppliers: We may share relevant project information with subcontractors and suppliers necessary to complete your project.

3.3 Legal Requirements: We may disclose information when required by law, court order, or government request, or to protect our rights, property, or safety.
3.4 Business Transfers:  If GBC Home Services is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Security: We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include: 

- Secure data storage systems.

- Encryption of sensitive data.

- Access controls and authentication.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Project records are retained for warranty, legal, and tax purposes. 

If you provide your email address, you may receive: 

- Transactional emails: (quotes, project updates, receipts).

- Marketing emails (with your consent):  You can unsubscribe from marketing emails at any time by clicking the "unsubscribe" link in any email or contacting us directly. You cannot opt out of transactional emails related to projects or services you've requested. 

7. Photography and Marketing: We may photograph completed projects for marketing purposes on our website, social media, and promotional materials. You may decline or revoke consent for use of your project photos at any time. 

We may update this Privacy Policy from time to time. Updates will be posted on our website with a new "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy. We encourage you to review this policy periodically. 

By using our website or services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.

 

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us by email at contact@gbcworks.ca .